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About CTI

Customer Experience Across CTI


Description
An examination of the importance of customer experience across all positions at CTI.

This course will take approximately 25 minutes to complete.
Content
  • Introduction with Brandon Conick
  • CES Across CTI Introduction
  • DevOps on Customer Experience
  • Service Coordinators on Customer Experience
  • Design Consultants on Customer Experience
  • Net Promoter Score
  • Regional Vice Presidents on Customer Experience
  • Customer Experience Conclusion
  • Customer Experience Across CTI Assessment
Completion rules
  • All units must be completed
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