Many HR processes, such as onboarding, are now automated. But an effective HR process will never be achieved by just using tech, no matter how advanced. The “human” part of Human Resources still has a vital role to play in the employee experience.

Employees value human connection and empathy as part of their working experience. Chatbots may have improved areas of recruitment, such as the screening process, but employees still want to see a friendly face on their 1st day. That’s why it’s so important to find a good balance between technology and the human touch in HR.

By the end of this course, you’ll be able to:

• Recognize the importance of the human touch in HR
• Identify areas of the HR process that the human touch improves
• Explain how to balance technology in HR with the human touch

Why take this course?

An empathetic HR process can positively impact the employee experience. This course is for business leaders, team leaders, or managers who want to know more about the balance between technology and empathy in HR. You’ll learn why balancing the human touch with technology is important and how to accomplish that.

10 mins | SCORM | Takeaway Tasks